英语翻译: 麻烦英语高手帮我翻译一下，人工翻译一下吧！我想和客人解释的一封邮件！
Dear ***
I am really sorry for that issue. I just confirmed with our representative in the plant. He informed that the inventory of white-base adhesive was running out at the time, so they decide to use yellow-base adhesive instead. We apology that we didn't realize the issue in advance. If yellow-base cannot be accepted, we can re-arrange the fulfillment of proper products immediately, and it will take about 15 days to deliver.
Again, we are sorry for the mistake and troubles may be caused. We have warned factory to avoid such a mistake in the future and ganrantee the accordance between sample and products.
The samples have sent today, please find. I marked on each sample material and minimum quantity.
Because each sample we only have a, so please will you confirm the material send back to you. We will according to your confirmation sample customized materials. thank you
Because this paper is made of hand, the thickness of the paper is not uniform, so the thickness of the box is 0.4mm, and the thickness of the box is 0.2mm. Would you like to ask the thickness of the 0.2mm box, can you accept?
I am really sorry, because we lack experience in the production of this paper, so we did not consider this issue.
我们收到了你供货商的反馈关于大货盒子比样品盒子薄的问题。
由于这种纸是手工制成的，整张纸的厚度是不均匀的，所以就出现了有的盒子的厚度是0.4mm,，有的盒子的厚度是0.2mm的问题。请问这个0.2mm的厚度的盒子，您是否可以接受？
真的很抱歉，因为之前我们缺乏经验对于生产这种纸的盒子，所以没有考虑到这个问题。
We have received suppliers' feedback on the thickness of the paper boxes. They complained that the paper boxes delivered were thicker than the samples.
The paper was completely hand-made. For a single piece of paper itself, the thickness is different on different parts. That explains why some boxes are 0.4mm thick while others 0.2mm. Could you accept boxes with the thickness of 0.2mm?
We are sincerely sorry. We have never used the paper to make boxes, so we did not take this factor into consideration.
英语翻译: 麻烦英语高手帮我翻译一下，人工翻译一下吧！我想和客人解释的一封邮件！视频
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